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CC-SG can be configured to point to an RSA RADIUS Server that 
supports two-factor authentication via an associated RSA Authentication 
Manager. CC-SG acts as a RADIUS client and sends user authentication 
requests to RSA RADIUS Server. The authentication request includes 
user id, a fixed password, and a dynamic token code. 

Supported Environments for Two-Factor Authentication ......................343 
Two-Factor Authentication Setup Requirements...................................343 
Two-Factor Authentication Known Issues .............................................343 

 

 

The following two-factor authentication components are known to work 
with CC-SG. 

• 

RSA RADIUS Server 6.1 on Windows Server 2003 

• 

RSA Authentication Manager 6.1 on Windows Server 2003 

• 

RSA Secure ID SID700 hardware token 

Earlier RSA product versions should also work with CC-SG, but they 
have not been verified. 

 

The following tasks must be completed for two-factor authentication 
setup. Consult the RSA documentation. 

1. Import 

tokens. 

2.  Create a CC-SG user and assign a token to the user. 

3.  Generate a user password. 

4.  Create an agent host for the RADIUS server. 

5.  Create an agent host (type: Communication Server) for CC-SG. 

6.  Create a RADIUS CC-SG client. 

 

The RSA RADIUS “New PIN” mode that requires a challenge 
password/PIN will not work. Instead, all users in this scheme must be 
assigned fixed passwords.