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EWC Controls Inc.   385 Highway 33    Englishtown, NJ 07726   800-446-3110    FAX 800-446-5362     E-Mail- info@ewccontrols.com
AN-134 Water Level Probe Replacement Instructions
P/N 090376A0134   REV. B  Copyright © 2002-2006, EWC Controls Inc., All Rights Reserved
To replace the water level probe in the “S” series steam 
humidifier, you must unplug and shut down your steam 
humidifier and allow it to cool. 
The water tank must be 
drained, the water supply, drain lines and electrical wiring
must be disconnected and the unit removed from the duct.
Pull straight up on the Green terminal block to disconnect 
It from the unit.
Place the unit on a flat working surface.
Using a phillips screwdriver, remove the two screws that 
hold the baffle plate to the tank. Lift the baffle slightly back 
to clear the water level probe and then straight up and out 
of the tank. 
Unplug the automatic drain valve assembly from the side
of the front cover. Snip the plastic wire tie that secures the 
drain valve wires to the main power cord. Now use an
adjustable wrench at the brass “T” adapter to unscrew  the 
entire drain valve assembly. DO NOT use the drain valve
itself as leverage when removing or re-installing the drain 
valve assembly. Doing so will damage the drain valve and 
void the warranty. 
Now use a phillips screwdriver and loosen the four screws
securing the front cover and remove the front cover. You 
can now see the entire Water Level Probe. 
Use a 5/16” nut driver to loosen the hex nut which secures
the water level probe to the printed circuit board. Then pull    
the water level probe out of the plastic insulator just far 
enough to remove the second hex nut. Now you can gently 
pull the water level probe out and through the plastic   
insulator. Be careful not to damage the plastic insulator!      
Place a small dab of grease or Vaseline on the water    
level probe, to ease the water level probe out. Do the           
same on  the new water level probe when re-inserting it.                    
If the plastic insulator gets damaged, replace it. Otherwise,               
save the new plastic insulator for future use.
If the plastic insulator is damaged or, you want to replace it
anyway, you must loosen and remove the ground screw 
at the top of the printed circuit board. This allows some 
play between the circuit board and the plastic insulator.
Use pliers and pull the old plastic insulator out. Place a 
bead of clear RTV silicon around the square portion of the 
plastic insulator (between the sealing flanges). Position the 
plastic insulator at the square hole in the humidifier and 
using pliers and a side to side motion, gently pull the
plastic insulator through the hole until the outside flange
pops completely through.
Insert the new water level probe into the plastic insulator 
using a dab of grease to ease it in. Wrap the small cable tie
around the plastic insulator and pull tight. Cut off the 
excess length. Screw one hex nut onto the water level 
probe until about 1/4” of the threads are exposed. Re-install 
the ground screw removed earlier and secure the circuit 
board.
Push the water level probe up to and through the hole in 
the circuit board. Re-install the last hex nut and tighten 
down firmly while holding the water level probe leg straight  
down towards the bottom of the tank. Loosen the hex nut
and re-adjust if necessary. 
ULTRA-ZONE
HUMIDIFIERS
      
SUPPLEMENT TO THE ULTRA-ZONE ELECTRONIC STEAM POWER
 HUMIDIFIERS MODEL # S2000 AND S2020
Now you can re-install the front cover. Make sure to line up
with the LED’s on the printed circuit board. Do not crush them
when pushing the front cover back on. You may have to
loosen the front cover screws a bit more. Press the front
cover back on all the way and tighten the four front cover
screws.
Re-install the baffle plate and secure with the two phillips 
screws. 
Apply Teflon tape to the threads of the “T” adapter on the
automatic drain valve. Screw the entire drain valve assembly
back onto the drain fitting and tighten with an adjustable
wrench. DO NOT use the solenoid valve itself as leverage
to turn and tighten the assembly. Doing so will damage the 
valve. Tighten and position the drain assembly to the original
position. Plug the drain valve molded connector back in on
the side of the front cover until it snaps into place. Secure 
the drain valve wires with the short cable tie. 
Review the entire project to be sure that nothing has been
overlooked. 
Now insert the unit back into the duct and secure it.
Re-connect the water, electrical and drain connections. Open
the water source valve and plug the steam humidifier into it’s 
electrical outlet. Make sure the humidistat is calling for
humidity. Observe the operation of the unit and make sure
there are no water leaks.  
  
WATER LEVEL PROBE
PLASTIC INSULATOR
REPAIRS SHOULD BE PERFORMED BY A QUALIFIED TECHNICIAN
SUPPLEMENT TO THE ELECTRONIC STEAM 
POWER HUMIDIFIERS MODEL #S2000 AND S2020
P/N 090376A0134
REV. C  10/2011  
                            Copyright © 2011, Field Controls Inc.,  All Rights Reserved
Field Controls Inc.  2630 Airport Road
Kinston, NC 28504
PH: 252.522.3031
FAX: 252.522.0214