Enviro C-10791 用户手册

Trouble Shooting

Spark will not light the 

pilot after repeatedly 

pressing the spark ignitor

Defective piezo ignitor

• Check connections to ignitor.

• If ignitor connections are good but no spark, 

replace ignitor.

Broken spark electrode

• Check for broken ceramic insulation, replace 

electrode if broken.

Misaligned spark electrode • If spark is not arcing from electrode to pilot, 

loosen the screws on the pilot base adjust and 

tighten.

Pilot will not remain lit

Problem with 

thermocouple circuit

• Check for proper connection of the thermocouple 

to the rear of the valve. If loose, fully tighten.

• Check pilot for full flame impingement around 

thermocouple.  If flame is too small, check gas 

pressure, adjust pilot rate screw, check pilot 

head for damage.

• Check thermocouple voltage at valve. It 

must be greater than 5 mV.  If low, replace 

thermocouple.

Air in gas line (pilot dies 

while knob is depressed)

• Bleed line.

• Check gas line pressure.

• Contact dealer.

Burners will not remain 

lit

Problem with thermopile 

circuit

• Check gas line pressure .

• Check for flame impingement on thermopile. If 

low, see “Pilot will not remain lit”.

• Check thermopile for minimum of 300 mV when 

burner is switched on.

• Check wiring to thermostat for breaks.

Flame lifting

Leak in vent pipe

• Check for leaks in vent connections.

Improper vent 

configuration

• Check vent configuration with manual.

Terminal may be 

recirculating flue gases

• Check to see if terminal is on correctly.

• May need to install high wind termination cap.

• Contact dealer.

Glass fogs up

Normal Condition: after the appliance warms up the glass will clear.

**Due to additives in gas, glass may get hazy during operation** Clean as 

needed.

Blue Flames

Normal during start up: flames will yellow as the fireplace heats up.

Flames are burning 

“dirty” or sooting

Flame impingement

• Check log positioning.

• Increase primary air by opening the venturi 

shutter and/or by opening the vent restrictor.

See also “Burners will not remain lit.”

Remote control doesn’t 

work

Problem with the remote

• One or more of the batteries are dead. See 

remote control instructions.

Problem with fireplace

• The on/off switch is turned to OFF.

• The gas control valve is turned to PILOT or OFF.

• The pilot has gone out.

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