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Manual - Rinnai Condensing Water Heaters 

41 

This Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai 
written installation instructions, subject to the terms within this Limited Warranty document.  This Warranty applies only to 
products that are installed correctly.  Improper installation may void this Warranty.  Rinnai strongly suggests that you use a 
state qualified or licensed installer who has attended a Rinnai product knowledge class before installing this water heater.  This 
Warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of the 
original installation.  This Warranty only extends through the first installation of the product and terminates if the product is 
moved or reinstalled at a new location. 

  Limited 

  Warranty   Information   

The installer is responsible for your water heater’s correct installation. 

Please complete the information below to keep for your records: 

 

Purchased from: _________________________________________________________________ 

 

Address: _____________________________  Phone:  _________________________________ 

 

 

        _____________________________ 

 

Date of Purchase:  __________________________________ 

 

Model No.: ________________________________________ 

 

Serial No.: ________________________________________ 

 

Installed by: ___________________________   Installer’s License No.: _____________________ 

 

Address: _____________________________  Phone: _________________________________ 

 

Date of Installation: __________________________________ 

Consumer Support 

Item  

Used with Rinnai Air Handler 

for domestic heating and water 

Commercial Applications 

including radiant heating 

Heat Exchanger 

12 years [1] [2] 

10 years [1] [3] 

5 years [1] 

All Other Parts and Components 

5 years [1] 

5 years [1] [3] 5 

years 

[1] 

Reasonable Labor 

1 year  

Residential Applications   

[1] Note:  Period of coverage is reduced to 3 years from date of purchase when used as a circulating water heater within a hot water 

circulation loop, where the water heater is in series with a circulation system and all circulating water flows through the water 
heater, and where an aquastat / thermostat, timer, or an on-demand recirculation system is not incorporated.  A system that 
incorporates a continuous recirculation due to timer settings, excessive heat loss of the loop or aquastat / thermostat setting 
will be treated as a continuous circulation system and have a reduced warranty of 3 years. 

 

On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a 
dedicated return line, and only activates when hot water is used. 

 

There is no warranty coverage on product installed in a closed loop application, commonly associated with space heating 
only applications. 

 

Use of an MCC-91 controller in a residential dwelling will reduce the warranty coverage to that of a commercial warranty 
application (except when an MCC-91 is used with a Rinnai Hydronic Air Handler). 

 

The integrated controller on indoor models has a 1 year warranty on parts. 

[2] Note:  The Rinnai warranty for a heat exchanger used in a circulation system which is controlled through an aquastat / thermostat, 

or timer, or an on-demand system is 12 years for residential applications.     

[3] Note:  Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature setting exceeds 160º 

F (71º C).