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22 
Manual - Rinnai Condensing Water Heaters 
If the water heater is not going to be used during a period of possible freezing weather, it is recommended that the 
water inside the water heater be drained.   
To manually drain the water: 
1.  Shut off cold water supply and gas supply. 
2.  Turn off the temperature controller. 
3.  Disconnect the power to the water heater. 
4.  Open hot water drain plug at the hot water outlet. 
5.  Remove water filter to drain the cold water. 
6.  Unscrew the water drain plug from the drain line next to the 
hot water outlet. 
7.  Remove the condensate trap drain plug and allow to drain. 
  Freeze 
Protection 
Piping 
    
 
 
 
 
 
 
 
 
 
 
 
 
Manual draining of the water heater 
     WARNING 
To avoid burns, wait until the equipment cools down before draining the water.  The 
water in the appliance will remain hot after it is turned off. 
To resume normal operation: 
1.  Confirm that all water drain plugs are removed, that the gas 
supply is turned off, and that all taps are closed. 
2.  Insert the condensate trap drain plug. 
3.  Screw in the water drain plugs. 
4.  Screw in the water filter in the cold water inlet. 
5.  Open the cold water supply. 
6.  Open a tap and confirm that water flows, and then close. 
7.  Turn on the power. 
8.  After confirming that the temperature controller is off, turn on 
the gas supply. 
9.  Turn on the temperature controller. 
Water 
drain 
plug 
Water 
filter 
Condensate 
trap drain plug 
Hot water 
outlet 
Hot water 
drain plug* 
Cold water 
inlet 
* Use a wrench or other 
tool to unscrew the hot 
water drain plug. 
If an isolation kit is installed, remove the drain caps on both isolation 
valves and open both valves above the caps (blue and red handles). 
If the isolation kit was used to drain the unit, replace the drain caps and 
close both isolation valves (blue and red handles). 
Running a low volume of water through the water heater to prevent freezing 
If the temperature exceeds the ability of the water heater to freeze 
protect itself, or if power is lost, the following steps may prevent the 
water heater and external piping from freezing.  (Units connected with 
MSA or EZConnect should be drained to prevent freezing if not in use.) 
1.  Turn the water heater off. 
2.  Close the gas supply valve. 
3.  Reduce the flow to about 0.1 gal/min or to where the stream is about 
0.2 inches thick. 
When the water heater or external piping has frozen 
1.  Do not operate the water heater if it or the external piping is frozen. 
2.  Close the gas and water valves and turn off the power. 
3.  Wait until the water thaws.  Check by opening the water supply valve. 
4.  Check the water heater and the piping for leaks. 
HOT
COLD
ON!
0.1 gal/min or 
about 0.2 inch 
thick