Roland VS-20 用户手册

Troubleshooting

Problems When Installing Driver or Changing Settings

Installer won’t start up

Is the DVD-ROM correctly inserted 
in the DVD-ROM drive?

Make sure that the DVD-ROM is correctly inserted in the drive.

Could the DVD-ROM or the DVD-
ROM drive’s lens be dirty?

The installer might not start correctly if the DVD-ROM or the DVD-ROM drive’s lens is 
dirty. Use a commercially available CD cleaner or lens cleaner to clean the disc or lens.

Are you attempting to install the 
driver from a network computer?

Install the driver from a local drive.

V-STUDIO 20 is presented on DVD Media. You must have a DVD-ROM drive in order to use the included DVD-ROM.
If you do not have a DVD-ROM driver, please register your product at;
http://www.cakewalk.com/register
and follow the instructions on screen to download a copy of the install software.

A warning or error is 
displayed during 
installation

Could you have connected the 
V-STUDIO 20 to your computer 
before installing the driver?

If you connect the V-STUDIO 20 to your computer before installing the driver, an error 
message may appear when you begin the installation. Uninstall the VS-20 driver as 
described in “Uninstalling VS-20 Driver” (p. 45), and then reinstall it as described in 
“Installing the VS-20 Driver” (p. 11).

Could the device manager be 
showing “Other devices,” 
“Unknown devices,” or a device 
with an “? / ! / X” symbol?

If driver installation was not completed successfully, the installed driver will remain in 
an incomplete state, causing an error message to appear when you begin the 
installation.
Uninstall the VS-20 driver as described in “Uninstalling VS-20 Driver” (p. 45), and then 
reinstall it as described in “Installing the VS-20 Driver” (p. 11).

Can’t install the driver 
according to the 
procedure

What user privileges did you use to 
log on to Windows?

You must log on to Windows as one of the following users.
- A user belonging to the Administrators group, such as Administrator
- A user whose account type is computer administrator
* For details, refer to the system administrator of your computer.

Driver installation may be 
impossible depending on the 
“Driver signing options” setting.

You may be unable to install the driver because of the “Driver Signing Option” setting. 
Check the following points, and make the appropriate setting.

 

1. Open the System “Properties” dialog box.

1. From the Windows “Start” menu, open the “Control Panel.”

 

2. In “Pick a category,” click “Performance and maintenance.”

 

3. Under “Pick a Control Panel icon,” click the “System” icon.
* Depending on your setup, the System icon may be shown directly in the 

 

Control Panel (the Classic view). If so, double-click the System icon.

2. Click the “Hardware” tab, and then click [Driver Signing].

 

3. The “Driver Signing Options” dialog box appears. In the “Driver Signing 

 

Options” dialog box, choose “Warn” or “Ignore,” and then click [OK].

 

4. Click [OK] to close the “System Properties” dialog box.

 

5. Install the driver as described in the “Installation” procedure.

 

* After you’ve completed the installation, you can return the driver signing options 

 

setting to its original state.

Could other software or 
background programs (such as 
anti-virus software) be running?

The installation may not be successful if other software is running. Be sure to close all 
other software before you begin the installation.

VS-20_e.book  34 ページ  ２０１０年１月１８日　月曜日　午前９時８分