Motorola DSR-6400 用户手册
DSR-6400 Series
79
4
Product Support
If You Need Help
For assistance with your Motorola Mobility product, use one of the following channels:
•
Technical Assistance Center (TAC) provides access to technicians 24 hours a day, 7 days a
week for all products. Contact the TAC at 888-944-HELP (888-944-4357) or dial direct
week for all products. Contact the TAC at 888-944-HELP (888-944-4357) or dial direct
847-725-4011.
•
Motorola Online (MOL), mobilityonline.motorola.com, provides technical documentation and
low-priority issue creation and tracking. (PON and BSR users see Extranet Support below.)
low-priority issue creation and tracking. (PON and BSR users see Extranet Support below.)
•
DigitalCM, digitalcm.motorola.com, provides software downloads and release updates.
(PON users see Extranet Support below).
•
Learning Portal, www.motorolatraining.com, provides self-paced product training and
descriptions of instructor-led classes. In many cases, training can be given at your location.
descriptions of instructor-led classes. In many cases, training can be given at your location.
•
Extranet Support provides technical publications for PON (FTTx) users at
compass.motorola.com/go/ftth and software downloads and technical publications for BSR
users at bsr.motorola.com. For assistance with Motorola Mobility products only, contact the
Motorola Mobility Technical Response Center (TRC), 24 hours a day, 7 days a week.
users at bsr.motorola.com. For assistance with Motorola Mobility products only, contact the
Motorola Mobility Technical Response Center (TRC), 24 hours a day, 7 days a week.