Faber M1400 用户手册

Troubleshooting  •  101 

In rare cases an installation may fail or there are problems in controlling and using the Genie camera. This section 
highlights issues or conditions which may cause installation problems and additionally provides information on 
computers and network adapters which have caused problems with Genie. Emphasis is on the user to perform 
diagnostics with the tools provided and methods are described to correct the problem.  

The GigE Server status provides visual information on possible Genie problems. The three states are shown in the 
following table. Descriptions of possible conditions causing an installation or operational problem follow. Note that 
even a Genie installation with no networking issue may still require optimization to perform to specification.  

 

 
 

Note: It will take 
a few seconds for 
the GigE Server 
to refresh its state 
after any change.  

A red X will remain over the 
GigE server tray icon when the 
Genie device is not found. This 
indicates a network issue where 
there is no communication with 
Genie.   

The GigE server tray icon 
shows a warning when a device 
is connected but there is some 
type of IP error.  

The GigE server tray icon 
when the Genie device is 
found. The Genie has obtained 
an IP address and there are no 
network issues. Optimization 
may still be required to 
maximize performance.  

 

Genie problems are either installation types where the Genie is not found on the network or setup errors where the 
Genie device is found but not controllable. Additionally a Genie may be properly installed but network optimization 
is required for maximum performance. The following links jump to various topics in this troubleshooting section.