Konica Minolta A034012 用户手册

Solving Problems with Printing Quality

8-29

Image 
defects.

The print head win-
dow is dirty.

Clean the print head window.

A toner cartridge may 
be leaking.

Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.

A toner cartridge may 
be defective.

Remove the toner cartridge with the 
color causing the abnormal image.
Replace it with a new toner cartridge.

The imaging cartridge 
may be defective.

Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.

Lateral lines 
or bands 
appear on 
image.

The printer is not 
level.

Place the printer on a flat, hard, level 
surface.

The media path is 
dirty with toner.

Print several sheets and the excess 
toner should disappear.

One or more of the 
toner cartridges may 
be defective.

Remove the toner cartridges and 
check each for damage. If one or more 
is damaged, replace it.

The imaging cartridge 
is defective.

Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.

Thin white 
horizontal 
lines appear 
at intervals 
on images.

Toner is not evenly 
adhering to the 
media.

Perform IMAGE REFRESH. (On the 
control panel menu, go to 

MAIN 

MENU/QUALITY MENU/IMAGE 

REFRESH

, then select 

YES

.)

If the problem persists, contact your 
vendor or authorized service provider.

Colors look 
drastically 
wrong.

One or more of the 
toner cartridges may 
be defective.

Remove the toner cartridges and verify 
that the toner is distributed evenly on 
each cartridge roller, and reinstall the 
toner cartridges.

One or more of the 
toner cartridges may 
be low or empty.

Check the control panel for an 

TONER LOW

 or 

X TONER OUT

 mes-

sage. If necessary, replace the speci-
fied toner cartridge.