Ricoh 70eI92 用户手册

Paper handling problems 
(jams)

• Check pick rollers and clean area of problem paper source.

• Straighten paper stack of problem paper source.

• Confirm paper size in printer driver, paper tray, and OCP. 

Printer does not respond to 
a Print command

• Try printing a Status Page from the Reports menu.

If you are able to print the Status Page but still cannot print a file from 
your computer, contact your system administrator or your authorized 
service/support center.

• Verify that you printed to the correct queue.

• If you are still unable to print, contact your system administrator.

Message requests a paper 
size that you do not have

• Cancel the job.

• Change the page size in the Print option of your application.

• Resubmit the job.

Status Page does not print

• If the OCP shows a diagnostic or error message, take the appropriate 

corrective action. 

• If the OCP is completely blank, shut down and restart the printer. When 

the printer reaches Ready status, try printing a Status Page from the 
Reports menu. If the Status Page still fails to print, contact your 
authorized service/support center.

Print settings for your job 
output do not match the 
settings you gave

• Verify that you did not override the setting for job in another place.

Stops printing

• Verify that you did not make any OCP selections during the print job.

Paper does not pick

• Try printing any Test Print from the OCP. 

IP address is changed 
automatically

• Verify that you did not use DHCP mode for IP Address.

Change to STATIC mode from the Web Interface. 

PostScript error page is 
printed

• Verify the Postscript data format.

Drum Wrap

• Paper fibers should run parallel to the paper feed direction. 

• Paper curl should be less than 10 mm. 

.

Stacked Paper Sticks

• Too much paper on the Finisher.

- Remove the stacked paper from the Finisher.

• Print density is too high.

Staple function is not 
working

• Perform a stapling test using the Test Print.

Job offset is not working

• Perform a job offset test using the Test Print.

Incorrect font is printed.

• Print a font list report to confirm the font is available.

• Confirm the printer driver setting.

• Refer to the README file in the printer driver CD-ROM.