Samsung SCX-5112 用户手册

T

ROUBLESHOOTING

8.14

Copy image is skewed.

Ensure that original is positioned correctly on 
document glass.

Check that copy paper is loaded correctly.

Blank copies.

Ensure that the original is face down on the 
document glass or face up in the ADF.

Image rubs off the copy 
easily.

Replace the paper in the cassette with paper from a 
new package.

In high humidity areas do not leave paper in the 
product for extended periods of time.

Frequent copy paper jams.

Fan the stack of paper, then turn it over in the 
cassette. Replace paper in paper cassette with a fresh 
supply. Check/adjust paper guides.

Ensure that the paper is the proper paper weight. 20 
lb (75 g/m

2

) bond paper is recommended.

Check for copy paper or pieces of copy paper 
remaining in the product after a paper jam has been 
cleared.

Toner yield is lower than 
expected and TONER LOW 
message appears in the LCD.

Toner may be lodged in the cartridge. Remove the 
toner cartridge. Shake the toner cartridge and tap 
along the top of the toner cartridge over a waste 
receptacle. Take care not to touch the exposed toner 
on the left side of the cartridge.

Fewer copies from the toner 
cartridge than expected.

Originals contain pictures, solids, or heavy lines. 
Originals are forms, newsletters, books etc. The 
product is being turned on and off frequently. The 
document cover is being left open while copies are 
being made.

The following message appears 
on the computer screen: 
Scanner is busy receiving or 
printing data. When the current 
job is completed, try again.

There may be a copying or printing job in progress. 
When the current job is completed, try the job again.