Xerox D60327 用户手册
Problem Determination
Xerox 4500 PS TR
Xerox 4500 PS TR
151
What are the symptoms you have recorded or detected?
Host systems record all errors in an error log file. For additional info rma-
tion, see the documentation for PSF/2, PSF/AIX, ida PSS, ida ReRouter or
ida IPPC.
tion, see the documentation for PSF/2, PSF/AIX, ida PSS, ida ReRouter or
ida IPPC.
•
Have any messages been produced?
•
Make a list of all the symptoms you have recorded for
subsequent problem determination.
Has an upgrade of microcode been performed?
Successfully
A successful microcode upgrade is indicated on the test printout with a
new Version number.
A successful microcode upgrade is indicated on the test printout with a
new Version number.
Unsuccessfully
Turn the printer off for a few seconds and back on. If problems persist,
revert to the microcode from the bootfile and repeat the upgrade process.
Refer to Appendix B: Microcode Upgrading.
Turn the printer off for a few seconds and back on. If problems persist,
revert to the microcode from the bootfile and repeat the upgrade process.
Refer to Appendix B: Microcode Upgrading.
If the problem persists, refer to your general problem reporting proce dures
or contact your point of purchase.
or contact your point of purchase.
19.2.3 When printing
When operating via Win/OS2, you must make sure that the PS is
connected.
connected.
NetWare:
If you are printing via Novell NetWare you must check that the settings for
the PSERVER (EPS) and the NPRINTER (ENP) are made correctly.
the PSERVER (EPS) and the NPRINTER (ENP) are made correctly.
Make a settings printout to check whether you have configured correctly.
Below are examples of possible error situations and hints as how to
remedy the situations.
remedy the situations.
NOTE:
When printing you should check the connection to the PServer viewing
the NetWare menu “Active Connections”.
When printing you should check the connection to the PServer viewing
the NetWare menu “Active Connections”.