Xerox 665 用户手册

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页码 368
Troubleshooting
16-6
 
WorkCentre Pro 665/685/765/785
Error Codes
 Code
Probable Cause
Corrective Action
10
The Paper tray is Empty
Add paper to the tray. Ensure the 
tray is closed.
11
A Paper Jam occurred.
Open the Top Cover, and clear the 
copy paper jam. See the “Paper 
Jam” section in this chapter.
12
A document jam occurred.
Remove the jammed document. 
See the “Paper Jam” section in 
this chapter.
13
Operator control panel or Top Cover, is 
open.
Close the panel or cover.
20
A power failure occurred.
Check the Power Failure Report 
and retry the operation.
22
File Error due to a Directory Error.
Call for Service.
30
The 
Stop
 key was pressed during the 
communication.
Retry the operation.
32
The designated number of pages does 
not match the actual document.
Verify the designated number is 
correct. If the document misfed, 
resend the document.
33
Polling Error. The security code does 
not match.
Check the security code and retry 
the operation.
42
The Free Memory is zero causing the 
communication to stop.
Recover sufficient memory by 
completing reserved job, then 
retry the communication.
50
The remote party cannot be reached 
even after redialing.
Confirm the telephone number is 
correct, then retry the 
communication.
53
Security mismatch in Relay or Mailbox 
transmission. The functions of the 
remote machine and yours do not 
match.
Confirm the remote party’s 
security code, password and 
telephone number.