Xerox Pro 385 用户手册

Print Quality Problems

7-17

The page is white or the 
printout is too light to read.

Toner is low or empty. Refer to Replacing the 
Laser Printer Cartridge on page 8-9.

Irregular faded patches of 

print appear.

•

There is a paper quality problem. Use only 

paper that meets the specifications required 
by the printer.

•

Toner may be unevenly distributed. Remove 

the Laser Printer Cartridge and shake it 
gently to evenly distribute the toner. Re-
install the image cartridge.

Black staining on  prints.

•

There is a paper quality problem. Use only 

paper that meets printer specifications.

•

A Laser Printer Cartridge from another 

Xerox printer has been installed. Always 
use the same Laser Printer Cartridge with 
the same printer. Using a cartridge that has 
already been used in another printer may 
not give satisfactory results.

Black streaks or ghost 
images on printouts

•

Clean the drum.  Refer to Cleaning the 

Character voids.

The paper may be too dry. Try printing with a 
different batch of paper.  Always store paper in 
its original sealed package. 

Background scatter on 
printed pages.

•

The paper may be too damp. Try printing 

with a different batch of paper.  Always 
store paper in its original sealed package. 
Do not open packages of paper until 
necessary so that the paper does not absorb 
too much moisture from the air.

•

You may be printing on uneven surfaces. If 

printing envelopes, change your printing 
layout to avoid printing over areas that have 
overlapping seams on the reverse side.