Xerox 5687 用户手册

21

WORkCEntRE

®

 5632 / 5638 / 5645 / 5655 / 5665 / 5675 / 5687 EVAlUAtOR GUIDE

Behind every Xerox product is a large network of customer support
that’s unrivaled in the industry and available when you need it. Xerox
service professionals use leading-edge technologies to keep you up
and running. They’re even linked to the engineers who designed
your product, so you can be confident when you choose Xerox.
And Genuine XEROX

®

supplies are always readily available.

The exclusive Xerox Total Satisfaction Guarantee, recognized
as unique in the industry, covers every WorkCentre

®

device that

has been continuously maintained by Xerox or its authorized
representatives under a Xerox express warranty or Xerox
maintenance agreement. You decide when you’re satisfied.

• Asset Optimization and Tracking — Process and tools to

optimize an enterprise’s office output infrastructure and
reduce hard costs

• Break-Fix Management — Single point of ownership and

management for break-fix service of all brands of office
output devices, regardless of manufacturer

• Supplies Management — Process and tools to procure,

monitor and replenish all document-related supplies
proactively

• Output Management — Single point of management of

office output from all output devices, regardless of
manufacturer

• Image Capture and Workflow — Cost-efficient solutions for

capturing, managing, retrieving and distributing information
into digital repositories

• Technology Procurement and Deployment — A creative and

flexible end-to-end print/computer product acquisition solu-
tion that uses a single-point-of-contact model while lowering
the total cost of acquisition

• Help Desk Services — A broad range of enterprise services,

managed through a centralized single point of contact and
delivered through either an on-site or off-site model

• End User Services — Microsoft software implementation,

IT project consulting, and customer education

• Student and Library Patron Access — Custom designed and

implemented customer-managed solutions for student and
library patron print-access management

• The front panel offers tools and information pages to help

with machine setup, feature selections, operational prob-
lems, media feed and supply issues.

• Installation Guide

• Quick Use Guide

• Software and Documentation CD-ROM

• Registration Card

• Warranty Booklet

• Product, supplies and support information

• Downloading drivers

• Finding your local Xerox sales representative

• Online documentation

• Support and service information, including the same trouble-

shooting Knowledge Base used by Xerox Customer Support
staff to provide the latest technical information on:
 • Application issues
 • Errors
 • Print-quality issues
 • Troubleshooting