Xerox 480 ST 用户手册

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Xerox Document Centre System Administration Guide
Page 17 - 9
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OS/2 Troubleshooting (TCP/IP)
OS/2 Troubleshooting Steps
Obtain a Configuration Report from your printer.
1. Enter the Tools pathway. 
a)  Press the  Access (  or 
) button.
b)  On the keypad enter 1111 or the current password. Press 
the Enter button when finished. The Touch Screen will 
be used for the remainder of the data entry, unless 
instructed otherwise.
c) Press 
the 
Go to Tools button.
d) Select 
System Setting.
e) Select 
Configuration Report.
f) Select 
Print Configuration Report Now.
g) Press 
the 
Cancel button.
h) Press 
the 
Exit Tools button.
2.
Allow a minute for the Report to print.
3.
For OS/2 printing only, VERIFY that LPRPORTD.EXE is 
running.
4.
For OS/2 and WIN-OS/2 printing, VERIFY that 
LPRMON.EXE is running.
5.
Verify you have applied all appropriate IBM Fixpacks, 
APARs (see compatibility for required Fixpacks). If not, the 
proper Fixpack must be applied.
6.
Check ALL IP addresses and verify that you have set the 
printers address correctly at the User Interface.
7.
Go to a workstation and use the “ping” command to see if 
your server responds. If the server does not respond, you may 
have an addressing or network problem.