Xerox 3635MFP/S 用户手册

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页码 228
14
Troubleshooting 
Xerox Phaser 3635MFP User Guide
215
Error and Fault Codes
If an abnormal condition arises in the machine or an incorrect operation is 
performed, a message indicating the nature of the error is displayed on the 
User Interface screen. 
Follow the on-screen prompts to correct the error.
If the fault persists, Power Off / Power On.
If the problem persists, call for service.
Errors & Faults
Description
Solution
Paper 
Feeder
Door Open
The back cover or front 
covers are not securely 
latched.
Close the covers until they lock into 
place. If fault persists, call service.
Tray Paper Low
Paper supply in tray has run 
low (fewer than 50 sheets).
Load paper in the tray indicated by 
the warning message.
Paper Empty at Tray
The copy paper in the paper 
tray has run out.
Load paper in the tray indicated by 
the warning message.
Paper Empty at Bypass 
Tray
The copy paper in the bypass 
tray has run out.
Load paper in the bypass tray.
Tray Cassette Out
Paper tray is not securely 
closed.
Close the paper tray until it locks 
into place.
Jam from Tray
Copy paper has jammed in 
the paper tray.
Open the indicated tray and 
remove the jammed paper.  
Open back and front covers and 
remove jam.
Ensure the tray is properly loaded 
as overfilling can cause further 
jams.
Duplex Jam
Copy paper has jammed in 
the side cover.
Open the back covers and remove 
the jammed paper.
Out Bin Full
Output tray is more than 90% 
full.
Remove printed material from 
page output area.
CRU
Toner Low
Print cartridge is almost 
empty.
Open front cover. Remove print 
cartridge and gently shake it.  By 
doing this, printing operations can 
be temporarily resumed.
Reinstall print cartridge. Close front 
cover. Reorder print cartridge.
Toner Empty
Print cartridge is empty.
Open front cover.
Replace with new print cartridge.