Xerox C118 用户手册

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页码 116
Troubleshooting Tables 
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide
93
Troubleshooting Tables
If you are experiencing difficulties using the machine, check the suggestions in the 
following tables for advice. If this does not remedy the problem, refer to Fault Clearance 
Procedure on page 83
.
Symptom
Recommendation
The machine will not power on.
• Check the power cord.
• Check that the power switch is pressed to 
the <I> position.
• Check that the AC outlet is supplying 
voltage. Connect another appliance to the 
outlet to verify the voltage supply.
• Check that the <RESET> button on the 
right-hand side of the machine is not in the 
tripped (popped up) position. Push the 
button to reset.
The error indicator illuminates.
• Check whether a message is displayed on 
the screen. If a message is displayed, 
follow the instructions. If not, select [Error 
Information] on the  [Machine Status] 
screen after pressing the <Machine 
Status> button on the control panel, and 
check the contents displayed on the 
screen.
The machine makes a squealing noise after it 
powers off.
• Between 3 to 5 minutes after powering off, 
the machine may make a squealing noise. 
This is not cause for concern, since 
various components within the machine 
are still powering off.
The document will not feed through the 
document feeder.
• Check that the document feeder is not 
overloaded. The document feeder can 
hold a maximum of 50 sheets.
• Check that the document is fully inserted 
into the document feeder.
• Using a lint-free cloth, lightly wipe the 
platen cushion on the underside of the 
platen cover.
• Set the documents, and then check that 
the side guides are not too tight.
The machine does not display one of the 
paper trays as one of the Paper Supply 
selections.
• Check that no paper trays are open. If a 
tray is ajar, the machine cannot sense its 
connection.
• Open and close each paper tray. If this 
does not rectify the problem, then power 
the machine off and then on.