Brother 9200C 业主指南

      T R O U B L E S H O O T I N G   A N D   R O U T I N E   M A I N T E N A N C E

As with any sophisticated office product, errors may sometimes occur. If this 
happens, your MFC often identifies the problem and displays an error message. 
The table below explains the most common error messages. 

You can correct most problems by yourself. If you need additional help, call the 
Brother Fax-Back System.

1-800-521-2846

1-800-681-9838

CHECK CASSETTE

MFC cassette cover is open or MFC 
cassette is not installed properly. 

Close cassette cover or install cassette 
properly.

CHECK PAPER

MFC is out of paper.

Add paper.

CHECK SCAN LOCK

The scanner lock is locked.

Release the scanner lock lever and press 

. If you see MACHINE ERROR AF 

(or AE), stop operation and call Customer 
Service for assistance:
USA:

COMM. ERROR

Poor phone line quality caused 
communication error.

Try the call again. If problem continues, 
call Telephone Company to check your 
phone line.

CONNECTION FAIL

You tried to poll a fax machine that is not in 
Polled Waiting mode.

Verify the other party’s polling setup.

COVER OPEN

Scanner cover is not closed completely.

Press the Scanner Cover Release Button 
and lift the scanner cover, then close it. 

DISCONNECTED

The other party or other party’s fax 
machine terminated the call.

Try to transmit or receive again.

DOCUMENT JAM

Documents were not inserted or fed 
properly, or document scanned from ADF 
was longer than about 40 inches (90cm).

INK EMPTY

One or more of the ink cartridges is out of 
ink.

MACHINE ERROR 
XX

MFC has a mechanical problem.

Call Brother Customer Service.
USA:

MEDIA ERROR

You inserted a media card that is either bad 
or not formatted, or there is a problem with 
the media drive.

MEMORY FULL

The data is too large for the MFC’s 
memory.

NEAR EMPTY

One or more of the ink cartridges is running 
out of ink.

NO RESPONSE/
BUSY

The number you dialed does not answer or 
is busy.

Verify the number and try again.