Brother 9200C 业主指南

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If you think there is a problem with your MFC, make a copy first. If the copy 
looks good, the problem is probably not your MFC. Check the chart below and 
follow the troubleshooting tips. 

Condensed Print and Horizontal 
Streaks / Top and Bottom of 
Sentences Are Cut Off

If your copy looks good, you probably had a bad connection, with static or 
interference on the phone line. If the copy looks bad, call Brother Customer 
Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within 
Canada) or 1-514-685-6464 (from within Montreal).

Poor Quality Print

Make sure the Printer Driver matches the type of paper you are using (see  
15-6). If you are using plain paper, try using recommended special paper 
(see Chapter 2). Don’t handle the paper until the ink is dry. Adjust the 
Vertical Alignment (see page 23-10).

Smudged stain on the top center of the 
printed page

Press the purple paper thickness adjustment lever down. (See 

, page 14-2.)

Printing Too Dark or Too Light

Make sure your ink cartridges are fresh. Cartridges are good up to two 
years, after that the ink may become clogged. Cartridge expiration dates are 
printed on the package. Make sure the Printer Driver matches the type of 
paper you are using (see page 15-6.). Try using recommended special paper 
(see Chapter 2). The recommended environment for your MFC is between 
50°F to 95°F.

Printing Appears Dirty or Ink Seems 
to Run

Make sure you are using the recommended paper (see Chapter 2). Don’t 
handle the paper until the ink is dry.
The recommended environment for your MFC is between 50°F to 95°F.

White Lines in Text or Graphics

Clean the print head (see Cleaning the Print Head, page 23-9).

Stains Appear on the Reverse Side or 
at the Bottom of the Page

Make sure the Printer Platen and Pick Up Roller are not dirty with ink mist.
(See page 23-15).

Vertical Black Lines When Receiving
Received color fax prints only in B & 
W.
Replace the color ink cartridges that 
are empty or nearly empty. (See 

The sender’s scanner may be dirty. Ask the sender to make a copy to see if 
the problem is with the sending machine. Try receiving from another fax 
machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329 
(USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from 
within Montreal).

MFC Does Not Answer When Called

Make sure the MFC is not in MANUAL mode. Check for dial tone. If 
possible, call your MFC to hear it answer. If there is still no answer, check 
the telephone line cord connection. If there is no ringing when you call your 
MFC, call your Telephone Company to check the line.

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE. Make a copy to 
verify your MFC’s scanner operation.

Transmission Verification Report 
says “Result:NG”

There is probably temporary noise or static on the line. Try sending the fax 
again. If the problem continues, call the Telephone Company to check your 
phone line.

Vertical Black Lines When Sending

If the copy you made shows the same problem, your scanner is dirty (see 
Cleaning the Scanner, page 23-14).