Baldor E100 用户手册
www.supportme.net
Troubleshooting 7-1
MN1942
7.1 Introduction
This section explains common problems that may be encountered, together with possible
solutions. If you want to know the meaning of the LED indicators, see section 7.2.
solutions. If you want to know the meaning of the LED indicators, see section 7.2.
7.1.1 Problem diagnosis
If you have followed all the instructions in this manual in sequence, you should have few
problems installing the MicroFlex e100. If you do have a problem, read this section first.
In Mint WorkBench, use the Error Log tool to view recent errors and then check the help file.
If you cannot solve the problem or the problem persists, the SupportMe feature can be used.
problems installing the MicroFlex e100. If you do have a problem, read this section first.
In Mint WorkBench, use the Error Log tool to view recent errors and then check the help file.
If you cannot solve the problem or the problem persists, the SupportMe feature can be used.
7.1.2 SupportMe feature
The SupportMe feature is available from the Help menu or by clicking the
button on the motion
toolbar. SupportMe can be used to gather information which can then be e-mailed, saved as a
text file, or copied to another application. The PC must have e-mail facilities to use the e-mail
feature. If you prefer to contact Baldor technical support by telephone or fax, contact details are
provided at the front of this manual. Please have the following information ready:
text file, or copied to another application. The PC must have e-mail facilities to use the e-mail
feature. If you prefer to contact Baldor technical support by telephone or fax, contact details are
provided at the front of this manual. Please have the following information ready:
H
The serial number of your MicroFlex e100 (if known).
H
Use the Help, SupportMe menu item in Mint WorkBench to view details about your system.
H
The catalog and specification numbers of the motor that you are using.
H
A clear description of what you are trying to do, for example trying to establish
communications with Mint WorkBench or trying to perform fine-tuning.
communications with Mint WorkBench or trying to perform fine-tuning.
H
A clear description of the symptoms that you can observe, for example the Status LED, error
messages displayed in Mint WorkBench, or errors reported by the Mint error keywords
ERRORREADCODE or ERRORREADNEXT.
messages displayed in Mint WorkBench, or errors reported by the Mint error keywords
ERRORREADCODE or ERRORREADNEXT.
H
The type of motion generated in the motor shaft.
H
Give a list of any parameters that you have setup, for example the motor data you
entered/selected in the Commissioning Wizard, the gain settings generated during the tuning
process and any gain settings you have entered yourself.
entered/selected in the Commissioning Wizard, the gain settings generated during the tuning
process and any gain settings you have entered yourself.
7.1.3 Power-cycling the MicroFlex e100
The term “Power-cycle the MicroFlex e100” is used in the Troubleshooting sections. Remove the
24V supply, wait for the MicroFlex e100 to power down completely (the Status LED will turn off),
then re-apply the 24V supply.
24V supply, wait for the MicroFlex e100 to power down completely (the Status LED will turn off),
then re-apply the 24V supply.
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Troubleshooting
7