Black Box ACX160 用户手册
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Chapter 7: Troubleshooting
7. Troubleshooting
Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems
with the ServSwitch DKM FX matrix. This help assumes a functional extender
route. Before running, make sure your extenders’ matrixes work over a peer-to-
peer connection. This can be supported by the use of a CATx or fiber coupler.
with the ServSwitch DKM FX matrix. This help assumes a functional extender
route. Before running, make sure your extenders’ matrixes work over a peer-to-
peer connection. This can be supported by the use of a CATx or fiber coupler.
7.1 External Failure
Table 7-1. External failure.
Problem
Possible Cause
Solution
ServSwitch DKM FX cannot be started
Fuse at the standard appliance outlet is out
Check fuse
7.2 Video Interference
Table 7-2. Video interference.
Problem
Possible Cause
Solution
Opening the OSD is not possible
No OSD jumper set
Set Jumper 11 on the CON unit
Incorrect video display
Cable connection disturbed
Check the connection, length,
and quality of the interconnection
cable to the units
and quality of the interconnection
cable to the units
7.3 Fans Malfunction
Table 7-3. Fans malfunction.
Problem
Possible Cause
Solution
Fans only run under full load
Communication to fan
tray is disturbed
tray is disturbed
Remove and reinstall the fan tray
Fans do not run; LED OK is on
Fans are defective
Contact Black Box Technical Support at
724-746-5500 or info@blackbox.com
724-746-5500 or info@blackbox.com