Gateway E4350 用户手册
55
www.gateway.com
Troubleshooting
Troubleshooting
Add-in cards
The computer does not recognize an add-in card
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Shut down and restart your computer.
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Make sure that you have installed the required software. For more information, see
the documentation that came with your add-in card.
the documentation that came with your add-in card.
Audio
See
.
CD or DVD drives
The computer does not recognize a disc or the CD or DVD drive
■
Make sure that the disc label is facing up, then try again.
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Try a different disc. Occasionally discs are flawed or become scratched and cannot be
read by the CD or DVD drive.
read by the CD or DVD drive.
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If you are trying to play a DVD, make sure that you have a DVD drive. To identify
your drive type, see
your drive type, see
■
Your computer may be experiencing some temporary memory problems. Shut down
and restart your computer.
and restart your computer.
■
Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
CDs on your computer.
■
Clean the disc. For more information, see
.
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Make sure that the drive is configured correctly by following the instructions in the
drive documentation.
drive documentation.
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Reinstall the device driver.
Audio CD does not produce sound
■
Make sure that the disc label is facing up, then try again.
■
Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
CDs on your computer.
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Make sure that the volume controls are turned up. For more information, see