DELL 09N1F7A01 用户手册

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页码 94
73
Getting Help 
Remember to fill out the following Diagnostic 
Checklist. If possible, turn on your computer 
before you call Dell for assistance and call from 
a telephone at or near the computer. You may be 
asked to type some commands at the keyboard, 
relay detailed information during operations, or 
try other troubleshooting steps possible only at 
the computer itself. Ensure that the computer 
documentation is available. 
Diagnostic Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom 
of the computer):
Express Service Code:
Return Material Authorization Number (if 
provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes /No
Network, version, and network adapter:
Programs and versions: