Toshiba M100 用户手册

Troubleshooting

For information on disk care refer to Chapter 4, Operating Basics.

Some discs run 
correctly, but others do 
not

The software or hardware configuration may be 
causing a problem. Make sure the  hardware 
configuration matches your software's needs. 
Check the disc's documentation.
Check the type of disc you are using. The drive 
supports:
DVD-ROM:

DVD-ROM, DVD-Video, DVD-R, 
DVD-RW, DVD+R, DVD+RW, DVD-
RAM, DVD+R (Double Layer) , 
DVD-R (dual Layer) 

CD-ROM:

CD-DA, CD-Text, Photo CD 
(single/multi-session), CD-ROM 
Mode 1, Mode 2, CD-ROM XA 
Mode 2 (Form1, Form2), Enhanced 
CD (CD-EXTRA), CD-G (Audio CD 
only)

Check the region code on the DVD. It must match 
that on the DVD Super Multi drive. 

Cannot write correctly

If you have trouble writing, make sure you are 
observing the following precautions:

■

Use only media recommended by TOSHIBA.

■

Do not use the mouse or keyboard during 
writing.

■

Use only the software supplied with the 
computer  for recording.

■

Do not run or start other software during 
writing.

■

Do not jar the computer during writing.

■

Do not connect/ disconnect external devices 
or install/remove internal cards during writing.

If problems persist, contact your dealer.

Some programs run 
correctly, but others do 
not

The software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration match's your software's needs.

You cannot access the 
disk drive

Try another disk. If you can access this disk, the 
original disk (not the disk drive) is problem.
If problems persist, contact your dealer.