Nortel Networks P0908544 用户手册
Introduction to Enterprise Edge Attendant Console 9
P0908544 Issue 01
Enterprise Edge Attendant Console User Guide
Access keys
In Enterprise Edge Attendant Console, each menu name and each command in the
menu has an underlined letter called an Access key.
menu has an underlined letter called an Access key.
To use the Access keys:
1. Press and release the Alt key.
This gives you access to the menu names in the menu bar.
2. Press the Access key for the menu name and release it. For example, to open the
Edit menu, press Alt then E and the Edit menu is displayed.
3. Press the Access key for the desired command. For example, to select Caller In-
formation from the Edit menu, press I and the Edit Caller Information dialog
box is displayed.
box is displayed.
Shortcut keys defined on the menus
Shortcut key combinations are shown beside some menu commands. When you use
the Ctrl key with another key, hold the Ctrl key down while pressing the second key
in the combination. The additional shortcut keys are:
the Ctrl key with another key, hold the Ctrl key down while pressing the second key
in the combination. The additional shortcut keys are:
In the Edit menu:
In the Transfer menu:
In the Caller menu:
Commands initiated by holding down the Alt key and an additional key
You can access Call handling functions directly from the Attendant window by
pressing the Alt key and the underlined keys in the commands. You must hold down
the Alt key while you press other key. For example, to place an active call on Hold,
hold down the Alt key and press H.
pressing the Alt key and the underlined keys in the commands. You must hold down
the Alt key while you press other key. For example, to place an active call on Hold,
hold down the Alt key and press H.
Cut
Ctrl+X
Copy
Ctrl+C
Paste
Ctrl+V
Dial Paste
Ctrl+D
Transfer Paste
Ctrl+T
1st Contact
F9
2nd Contact
F10
3rd Contact
F11
Transfer to Target
Num Pad+
Screen Transfer
Ctrl Num Pad+
Answer Next
Esc
Hold
Ctrl+H
Release
F12