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D/41D & D/21D
 
Configuration 
Installation 
Warranty Period 
RMA Process 
Regulatory Notices
 
 
05-0294-003 
 
 
Copyright © 1997  
Dialogic Corporation.  
All Rights Reserved. 
 
 
Read Me First 
 Protect Yourself from Electric Shock 
To reduce the risk of electric shock: 
Switch off the power and remove power cords  
before opening the computer case to install the 
D/41D or D/21D. 
Do not re-attach power cords and switch on power 
to the computer while the computer case is removed. 
 Protect the Board from Static Electricity 
Computer boards are static-sensitive and can be damaged 
by touching or handling them. To prevent damage from 
static electricity, do the following: 
Wear a grounded, static-dissipative wrist-strap for 
the entire hardware installation. 
Keep the board in its anti-static container when it is 
not being handled. 
Work at a static-safe work area (see Figure 1). 
 
Ground
Common
Ground
Point
Grounded Static-Di ssi pative
Wri st Strap
Grounded
Static-Dissippati ve
Mat
 
Figure 1. Static-safe work area
 
 
A static-safe work area consists of a grounded static-
dissipative wrist strap and a work surface covered with 
or composed of a grounded static-dissipative material. 
The work surface drains electrical charges from conduc-
tive materials when the materials are placed on the sur-
face. The grounded static-dissipative wrist strap drains 
stat ic charge from the person wearing the strap. Both 
components ensure that static charges are drained at a 
rate and current level that are safe. Both must be used 
any time a person is handling any component.  
Read Your Software Documentation 
Your application software or Dialogic software release 
(hereinafter collectively called “voice software”) may 
have special installation or configuration instructions or 
requirements. Be sure to read all software documentation 
for any such instructions or requirements.  
Installation Order 
You can install the D/41D or D/21D and voice software 
in any order, but Dialogic recommends that you install 
the voice software first when running in a Windows
 95 
or Windows NT
 environment, and board first in any 
other operating system environment. 
D/41D or D/21D Factory Defaults 
You may be able to use the factory defaults when install-
ing the D/41D or D/21D board. Read through these 
instructions and check for possible interrupt level (IRQ) 
and memory address conflicts between the D/41D or 
D/21D board and other software or hardware devices 
(for example, video card or CD ROM controller card) 
before installing the board.  
Note:  If you own a software utility that can determine 
what IRQs and memory addresses are in use, run it to 
help determine potential conflicts before installing the  
D/41D or D/21D. Some voice software includes such a 
software utility, or a separate board configuration utility, 
to help with the D/41D or D/21D installation and 
configuration. 
 
Configuring the 
Hardware 
Configuring Multiple Voice Boards (JP7) 
You can install up to 16 D/41D or D/21D boards in a 
system. One and only one board in a system can have 
the jumper on JP7 installed (see D/41D Physical 
Description): 
One board: Leave the jumper on JP7 installed 
(default). 
Multiple boards: Remove the jumper on JP7 from  
all but one board. 
 
1 2 3 4
S
W
 1
:1
S
W
 1
:2
S
W
 1
:3
S
W
 1
:4
 
 
JP
6
JP
5
   
IRQ 3IRQ 4 IRQ 5 IRQ 6 IRQ 7
IRQ 2/9
 
Figure 2. Top edge view of SW1, and JP6/5 and Side 
view of Jumper Block JP1
 
Setting the Hardware Interrupt Level (JP1) 
The default hardware interrupt level (IRQ) is IRQ 2/9; 
IRQ 2 is used when the board is installed in an XT-type 
PC and IRQ 9 is used with an AT-type PC.  
Change the IRQ by moving the jumper on jumper block 
JP1 (see Figure 2) to another IRQ setting if IRQ 2 or 9 is 
in use by another device. 
Note:  Set every D/41D and D/21D board in the system 
to the same IRQ level. 
Set the Memory Address 
Each D/41D or D/21D and compatible voice board 
installed in a computer must have a unique memory 
address consisting of a base memory address segment 
and an offset address.  
Set the Base Memory Address Segment  
(JP5 and JP6) 
The default base memory address segment for the D/41D 
and D/21D is D000H (Hexadecimal). Generally, you 
should use the default unless there are more than eight 
boards in your system or if other non-Dialogic devices in 
your system must use the D000H segment. Select the 
base address memory segment with jumpers JP5 and JP6 
(see Figure 2) as follows: 
 
 
Base Address 
(Hex)
 
JP6 / JP5 
Top Edge View 
 
JP6 
 
JP5 
D000 
(default) 
 
removed 
removed 
A000 
 
 
removed 
installed 
B000 
 
 
installed 
installed 
C000 
 
 
installed 
removed 
 
 
* Be aware of possible conflicts with devices that often 
use  
 
  these segments: † video adapters;  ‡ disk controller 
BIOS. 
Set the Offset Address (SW1:1, 2, 3) 
The default offset address for the D/41D and D/21D is 
0000H. Each D/41D and D/21D board in your system 
requires a unique address, so you must change the offset 
address on every additional D/41D and D/21D board. If 
you need to change an offset address, set the switches 1, 
2, and 3 on SW1 (see Figure 2) as follows: 
 
Offset 
Address 
SW1:1, 2, 3  
Top Edge 
 
— SW1: Switches — 
 
 (Hex) 
View 
0000  
(default) 
1 2 3 4
 
off 
off 
off 
2000 
1 2 3 4
 
off 
off 
on 
4000 
1 2 3 4
 
off 
on 
off 
6000 
1 2 3 4
 
off 
on 
on 
8000 
1 2 3 4
 
on 
off 
off 
A000 
1 2 3 4
 
on 
off 
on 
C000 
1 2 3 4
 
on 
on 
off 
E000 
1 2 3 4
 
on 
on 
on 
 
 
While you can map only one D/41D or D/21D 
board to an offset, you can set multiple boards to 
consecutive offsets within a base memory 
segment as shown in the following example.  
 
Board  Base:Offset (Hex)  D/41D Lines 


D000:0000 
D000:2000 
D000:4000 
1–4   
5–8   
 
9–12 
 
 
Write the IRQ level and memory address settings 
below for use when installing system software: 
 
IRQ 
Base 
Offset 
Lines/Board 
 
 
 
 
D41/D Physical Description 
 
SW1
JP5
JP6
JP101
JP201
JP301
JP401
JP7
JP1
P3
JP8
J2
J1
 
 
* Note: The D/21D board does not have jumpers JP301 and JP401.
 
Part 
J1–J2 
 
JP1 
JP5–JP6 
 
JP7 
 
JP8 
 
 
JP101– 
JP401
* 
P3 
 
S W 1 
Function   
RJ-14 Connectors for interface 
with PBX or CO lines 
Jumper block to set interrupt 
level 
Jumper to set base memory  
segment 
Jumper to enable hardware 
interrupt circuitry 
Jumper to select the built -in loop 
start interface or an external 
interface (DTI/124 T -1 card) 
Jumpers to set ring detection 
threshold 
Connector for Analog Expansion  
Bus (AEB) 
Switch to set the offset address 
and default line state