IBM V5R1 用户手册

IBM Electronic Service Agent for iSeries and AS/400e 

Simplified Activation User Guide – Release V5R1 - Revision 6.0 

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Chapter 1.  Introduction to Electronic Service Agent 
and Migration Information 

 

 
Electronic Service Agent (product ID 5798-RZG) is a Licensed Program Offering (LPO) 
that operates on an IBM iSeries or AS/400e, with operating system OS/400 at V5R1.   
Electronic Service Agent provides two functions: 

!  Hardware problem reporting predicts and prevents hardware errors by early 

detection of potential problems, downloads fixes, and automatically calls IBM 
Service when necessary. 

 
!  System inventory collection and transmission collects and electronically sends 

system information to IBM to be used for input for problem analysis and problem 
prevention functions, and to assist IBM in providing improved service. 

The inventory information your system sends will assist IBM representatives to be more 
proactive, by knowing your system and your system needs for hardware and software. 
Time will be saved because IBM will already have your system information to use for 
customized strategies for your environment, further developing your relationship with 
IBM.  
    
An Electronic Service Agent Information web interface is available to view your 
inventory information from your system(s) and/or partition(s) after inventory has been 
collected and sent to IBM. 
   
For more information and to register, see:  

 
For customers migrating from other OS/400 releases, Simplified Activation will activate 
all processes and create any necessary objects and configurations. 
 
Service Agent attempts to migrate your existing Service Agent settings from release to 
release. 
 
The International License Agreement must be accepted any time Service Agent is 
activated.