Lucent Technologies 7820-0657-001 用户手册
Customer Service
DSLPipe DSU (SDSL) User’s Guide
iii
Customer Service
Customer Service provides a variety of options for obtaining information about
Lucent products and services, software upgrades, and technical assistance.
Lucent products and services, software upgrades, and technical assistance.
Finding information and software on the Internet
Visit the Web site at
http://www.ascend.com
for technical information,
product information, and descriptions of available services.
Visit the FTP site at
ftp.ascend.com
for software upgrades, release notes, and
addenda to this manual.
Obtaining technical assistance
You can obtain technical assistance by telephone, email, fax, modem, or regular mail,
as well as over the Internet.
as well as over the Internet.
Enabling Lucent to assist you
If you need to contact Lucent for help with a problem, make sure that you have the
following information when you call or that you include it in your correspondence:
following information when you call or that you include it in your correspondence:
•
Product name and model.
•
Software and hardware options.
•
Software version.
•
Type of computer you are using.
•
Description of the problem.
Calling Lucent from within the United States
In the U.S., you can take advantage of Priority Technical Assistance or you can call to
request assistance.
request assistance.