3com NETBuilder II 用户手册
C-2
Technical Support
3Com Documentation on CD-ROM
Adapter-Specific Bulletin Board System (BBS)
This private BBS, called CardBoard
SM
, contains patches and drivers for 3Com adapter products,
as well as technical articles. To access CardBoard, call the CardBoard telephone number
nearest to your location:
nearest to your location:
France
(33) (1) 69 86 69 54
Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.
Germany (49) 89 62732-188 or (49) 89 62732-189
Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.
Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.
Italy
(39) (2) 27 30 06 80
Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.
U.K.
(44) (0) 442 278278
Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.
U.S.
(1) (408) 980-8204
Modem set up to 14400 baud, 8 data bits, no parity, 1 stop bit.
3Com Documentation on CD-ROM
An extensive library of 3Com product documentation is available in CD-ROM format through
Support On-Site for Networks™ subscription service. This multivendor CD-ROM service,
offered by Computer Library, a division of Ziff Communication, contains technical information
and documentation from major data networking hardware and software manufacturers. Stand-
alone and concurrent user subscriptions are available. For more information, call Computer
Library at (800) 827-7889, extension 515. Outside the U.S., call (212) 503-4400 or use fax
number (212) 503-4487.
Support On-Site for Networks™ subscription service. This multivendor CD-ROM service,
offered by Computer Library, a division of Ziff Communication, contains technical information
and documentation from major data networking hardware and software manufacturers. Stand-
alone and concurrent user subscriptions are available. For more information, call Computer
Library at (800) 827-7889, extension 515. Outside the U.S., call (212) 503-4400 or use fax
number (212) 503-4487.
Warranty Information
3Com’s warranty varies by product. For warranty information on your product, refer to your
purchase agreement. If you are a non-contracted end customer, refer to the warranty card
accompanying the product, or contact your authorized 3Com network supplier for assistance.
purchase agreement. If you are a non-contracted end customer, refer to the warranty card
accompanying the product, or contact your authorized 3Com network supplier for assistance.
Additional Technical Support Services
Additional information about obtaining technical support follows, broken down into three
sections:
sections:
■
U.S. and Canada
■
Europe and Africa
■
Australia, New Zealand, Asia, Japan, Central America, and South America
Refer to the section that contains information relevant to your location.
U.S. and Canada
Authorized 3Com network suppliers are qualified to provide network planning, installation,
hardware maintenance, application training, and support services. Many 3Com network
suppliers are uniquely qualified to provide on-site services for products from multiple vendors.
Contact your 3Com network supplier first for assistance. If you do not know who this is,
hardware maintenance, application training, and support services. Many 3Com network
suppliers are uniquely qualified to provide on-site services for products from multiple vendors.
Contact your 3Com network supplier first for assistance. If you do not know who this is,