IBM 4.3-W 用户手册

Chapter 5:  Defined Resources

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

This sub-element is the extension number for a phone or a CTI application. An extension can be 
any internal phone number managed by the CallManager’s DialPlan, according to its 
configuration. Supported extensions include:

•

Cisco IP Phone (79xx series) registered to the CallManager cluster.

•

Analog Phone connected to a voice gateway (for example, ATA186 or Cisco VG200 Series,) 
and registered to the CallManager cluster.

•

Legacy phone connected to a legacy PBX. It is not registered to the CallManager cluster, but 
has an extension number defined within the company’s internal DialPlan. A record can be 
stored by the CallManager each time an internal legacy phone makes a call with an IP phone.

•

VoiceMail application, which is defined in the CallManager as a special range of extension 
numbers.

•

Front desk operator.

•

Hunt Group — a group of people in the company with the same extension number.

•

Conference bridge.

•

Any other CTI Application (IVR, AutoAttendant).

External PSTN numbers and unknown numbers that are not defined in the internal DialPlan of 
the CallManager configuration are not managed by Netcool/Proviso through a specific sub-
element. However, each time a record is found in the CDR database with an external or unknown 
number, metrics for either of the following specific sub-elements are created or updated: 

•

ExternalNumber

•

UnknownExtension

Gatekeeper Device 

SNMP

1213_Device

Sub-element name: ElementName_<InstanceName>

Instance name:

<NULL>

Label:

-UNSPECIFIED

VoIPIPDeviceType

Optional H.323 component. A gatekeeper can be registered to several clusters. A gatekeeper can 
be a Cisco 2600 or 3600 Series.

Extension  (cont.)