Black Box LWE100A-KIT 用户手册
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Chapter 9: Troubleshooting
9. Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the Wireless P-T-P Ethernet Extender.
9.1 Frequently Asked Questions
Q 1. What is the MAC address of the Wireless P-T-P Ethernet Extender?
MAC Address distinguishes itself by a unique identity among network devices. It appears in two places:
1. Each device has a label posted with the MAC address. Please see below.
Figure 9-1. MAC address.
2. On the Wireless P-T-P Ethernet Extender Web-based management interface, you can view the MAC Address from “View Basic
Information.”
Q 2. How do I reset the unit to default settings?
You may restore factory default settings in “Configuration File” from “Management.”
Q 3. How do I backup and retrieve my configuration settings?
You backup the file by generating a configuration file or retrieve the settings you have backed up previously in “Configuration
File” from “Management.”
File” from “Management.”
Q 4. What if I cannot access the Web-based management interface?
Please check the following:
• Make sure the power supply is working; try to power on the unit again.
• Make sure the IP address of PC is correct (in the same network segment as the unit).
• Login to the unit via another browser, such as Firefox.
• Hardware reset the unit.
Q 5. What if the wireless connection is not stable after associating with an AP under wireless client mode?
• Since the Wireless P-T-P Ethernet Extender comes with a built-in directional antenna, we recommend that you make the
Wireless P-T-P Ethernet Extender face the direction where the AP is for best connection quality.
• In addition, you can start “Site Survey” in “Wireless Basic Settings” to check the signal strength. If it is weak or unstable (the
smaller the number is, the weaker the signal strength is), join another available AP for a better connection.