Canon WUX5000 用户手册

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页码 240
Troubleshooting
206
You Cannot Operate the Remote Control
If the above causes cannot be identified, the projector may be damaged. Contact the 
Canon Customer Support Center as soon as possible.
The lamp has broken (or there is a 
lamp malfunction).
Check whether the lamp has broken. 
If the lamp has broken, follow the instructions on 
the lamp has not broken, there may be a malfunction with 
the lamp. Check the lamp by replacing it with a spare lamp 
if you have one. (
The operating temperature is 
inappropriate.
Check whether the operating temperature is between 5°C 
and 35°C. (
If you use the projector at 2300 m or higher above sea level, 
contact the Canon Customer Support Center.
Cause
Countermeasure
Batteries are not installed prop-
erly or they have run out.
Check whether batteries are installed correctly. If batteries 
are installed correctly, replace them with new batteries. 
(
)
You are operating the remote con-
trol from the outside of the remote 
control operating range.
Check whether you are operating the remote control within 
the remote control operating range of the main unit of the 
projector. (
)
There is an obstacle between the 
projector and the remote control.
Remove the obstacle between the infrared remote receiver 
of the main unit of the projector and the remote control or 
point the remote control in an obstacle-free path.
You are operating the remote con-
trol in an unsuitable operating 
environment.
Check whether the infrared remote receiver of the main unit 
of the projector is exposed to direct sunlight or strong light 
of lighting apparatus. (
)
The channel setting of the remote 
control does not match the setting 
of the projector.
Check whether the channel setting of the remote control 
has been changed. You can check the [Remote control] 
setting in the [System settings] menu. (
The key lock function is prevent-
ing operation of the remote con-
trol.
Check whether [Key lock] is enabled to disable the remote 
control operation.
In the System settings menu, set [Key lock] to [Off]. (
)
When using infrared operation, 
the cable is connected to the ter-
minal for the wired remote control 
of the projector or remote control 
(WX6000 / SX6000).
Pull out the cable that is connected to the terminal for the 
wired remote control of the projector or remote control. 
(
)
When using with the cable con-
nected, the cable may not be 
connected to the terminal for the 
wired remote control of the pro-
jector or remote control (WX6000 / 
SX6000).
Check whether the cable is connected to the terminal for 
the wired remote control of the projector and remote con-
trol. Also check that the cable is not broken. (
Cause
Countermeasure