Toshiba B-SX5T-TS22-QM-R 用户手册

ENGLISH VERSION EO1-33059 

5.2 Possible Problems

E5- 4 

1.  The ribbon and media are not 

matched. 

1.  Select an appropriate ribbon for the 

media type being used. 

The printed image is 
blurred. 

2.  The Print Head is not clean.  

2.  Clean the print head using the Print 

Head Cleaner or a cotton swab slightly 
moistened with ethyl alcohol. 

The cutter does not 
cut. 

1.  The Cutter Cover is not attached 

properly. 

2.  The media is jammed in the Cutter. 
3.  The cutter blade is dirty. 

1.  Attach the Cutter Cover properly. 
 
2.  Remove the jammed paper. 

⇒ Section 4.1.3. 
3.  Clean the cutter blade. 

⇒ Section 4.1.3. 
1. Refer to Section 7.1 Media and 

change the label. 

The Strip Module does 
not remove labels from 
the backing paper. 

Label stock is too thin or the glue is too 
sticky. 

2.  Set the Pre-strip function to ON.