Xerox 8500/8550 用户手册
Solving Print-Quality Problems
Phaser® 8500/8550 Color Printer
4-5
Solving Print-Quality Problems
This section includes:
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Smudges or Smears
Problem
Smudges or smears appear on the page.
Solution
To prevent smudges or smears from appearing on the page:
1.
Verify that the paper you are using is the correct type for the printer and is properly loaded
in the tray. For information on supported paper types and weights, print the Paper Tips
page:
in the tray. For information on supported paper types and weights, print the Paper Tips
page:
a.
On the control panel, select
Information
, and then press the OK button.
b.
Select
Information Pages
, and then press the OK button.
c.
Select
Paper Tips Page
, and then press the OK button.
2.
If the problem continues, run cleaning pages through the printer:
a.
On the control panel, select
Troubleshooting
, and then press the OK button.
b.
Select
Print Quality Problems
, and then press the OK button.
c.
Select
Remove Print Smears
, and then press the OK button. The printer cleans the
ink from the rollers by running several sheets of paper through the printer. Repeat
Step 2 up to three times if the smears continue to appear.
Step 2 up to three times if the smears continue to appear.