Xerox 8870 用户手册
Troubleshooting
ColorQube 8570/8870 Color Printer
User Guide
User Guide
168
Troubleshooting Print-Quality Problems
This section includes:
•
•
•
•
•
•
•
•
•
Nothing Prints or Pages are Blank
Ink or Debris on the Page
Probable Causes
Solutions
The media type set in the printer driver does not
match the media loaded in the printer.
match the media loaded in the printer.
Load the correct media in the printer and set the type
at the printer control panel. For details, see
at the printer control panel. For details, see
Several sheets are being fed at the same time.
Remove the media from the tray and check for static
electricity. Fan plain paper or other media (but not
transparencies), and replace it in the tray.
electricity. Fan plain paper or other media (but not
transparencies), and replace it in the tray.
Media is not set properly in the tray.
Remove the media, tap it to straighten it out, return it
into the tray and then realign the media guides.
into the tray and then realign the media guides.
Probable Causes
Solutions
The paper release blade needs cleaning.
Clean the paper release blade. For details, see
You are printing 2-sided manually using paper that
has already been printed on one side and you did not
select 2nd Side as the paper type.
has already been printed on one side and you did not
select 2nd Side as the paper type.
•
When printing 2-sided, select the 2nd Side
option on the printer control panel and in the
printer driver. For details, see
option on the printer control panel and in the
printer driver. For details, see
•
Clean ink smears by running the Remove Print
Smears procedure. For details, see
Smears procedure. For details, see