Xerox Phaser 3260DI 用户手册

Common Problems

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®

 Phaser

®

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User Guide

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Common Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the 
suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper Feeding Problems

Paper jams during printing.

• Clear the paper jam. (See 

Clearing Paper Jams

.)

The paper keeps jamming.

• There is too much paper in the tray. Remove excess paper from the tray. 

If you are printing on special media, use the Manual Feed Slot.

• An incorrect type of paper is being used. Use only paper that meets the 

specifications required by the machine. (See 

Media Types

.)

• There may be debris inside the machine. Open the front cover and 

remove any debris (See 

Cleaning the Machine.

).

Paper sticks together.

• Check the maximum paper capacity of the tray. (See 

Media 

Specifications

.)

• Make sure that you are using the correct type of paper. (See

 Media 

Types

.)

• Remove paper from the tray and flex or fan the paper.

• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the tray. Load paper of only 

one type, size, and weight.

Paper does not feed into the 
machine.

• Remove any obstructions from inside the machine.

• Paper has not been loaded correctly. Remove paper from the tray and 

reload it correctly.

• There is too much paper in the tray. Remove excess paper from the tray.

• The paper is too thick. Use only paper that meets the specifications 

required by the machine. (See 

Media Specifications

.)

Transparencies stick together in 
the paper exit.

• Use only transparencies specifically designed for laser printers. Remove 

each transparency as it exits from the machine.

Envelopes skew or fail to feed 
correctly.

• Ensure that the paper guides are against both sides of the envelopes.

• Feed envelopes one at a time through the Manual Feed Slot.