Xerox Phaser 3260DNI 用户手册

Common Problems

Xerox® Phaser® 3052/3260

User Guide

139

Printing Problems

Condition

Possible Cause

Suggested Solutions

The machine does not print.

The machine is not receiving
power.

• Check the power cord connections.
• Check the power switch and the

power source.

The machine is not selected as
the default printer.

• On your PC, select your machine as

your default printer in Windows.

Check the machine for the following:
• The front door is not closed. Close the front door.
• Paper is jammed. Clear the paper jam. (See

Avoiding Paper Jams.

)

• No paper is loaded. Load paper.
• The output tray is full. Remove the prints from the output tray and the

machine will resume printing.

• The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact your service representative.

The connection cable between
the computer and the machine
is not connected properly.

• Turn off the printer. Disconnect the

machine cable and reconnect it. Turn
the printer on.

The connection cable between
the computer and the machine
is defective.

• If possible, attach the cable to

another computer that is working
properly and print a job. You can also
try using a different machine cable.

The port setting is incorrect.

• Check the Windows printer setting to

make sure that the print job is sent
to the correct port. If the computer
has more than one port, make sure
that the machine is attached to the
correct one.

The machine may be
configured incorrectly.

• Check the printer driver options to

ensure that all of the print settings
are correct. (See

Print Procedure

The printer driver may be
installed incorrectly.

• Reinstall the printer software. (See

Installation and Setup

The machine is malfunctioning.

• Check the machine status light on

the control panel to see if the
machine is indicating a major error.
Contact a service representative.