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Print Quality Problems
6-6
 DocuPrint P8ex Reference Guide
Print Quality Problems
The causes listed in Table 6.2 are probable causes only, and may 
not represent all of the possible cases which may occur under actual 
operating conditions. If you experience a problem which does not 
seem to fall under any of the cases listed in this table, or if you are 
concerned about any other aspect of printer operation, contact an 
authorized service representative.
Table 6.2
Solving Print Quality Problems
Problem
Possible Cause
Remedy
Irregular faded patches 
of print
There is a paper quality problem.
Use only paper that meets the 
specifications required by the printer 
(refer to “Selecting Print Media” in 
section 2-1-1).
Toner may be unevenly distributed.
Remove the image cartridge and shake 
it gently to evenly distribute the toner. 
Then replace the image cartridge.
Toner may be low.
Remove the image cartridge and shake 
it gently to evenly distribute the toner. 
Then replace the image cartridge. Have 
a spare image cartridge in preparation 
for the toner running out.
Black staining
There is a paper quality problem.
Use only paper that meets printer 
specifications (refer to “Selecting Print 
Media” in section 2-1-1).
An image cartridge from another 
Xerox printer has been installed.
Always use the same image cartridge 
with the same printer. Using a cartridge 
that has already been used in another 
printer may not give satisfactory results.
Table 6.2 Page 1 of 2