Xerox 701P25032 用户手册

Gateway logs reveal how the data is being received by the 
system.

/opt/XRXnps/log/CGAPI.Debug.Log (for IPP gateway)

/opt/XRXnps/log/XLP.Debug.Log

/opt/XRXnps/log/Socket.Debug.Log

If a problem exists with a PDL job, the System Administrator can 
ask the job submitter specific questions to identify the problem. 
Possible questions that may help are the following:

•

What printer driver was used to create the file?

•

What application was used to create the file?

•

Do all applications create this file format?

•

Have you tried to use a different printer driver? If not, do so to 
conclude if it also creates problems.

•

Has the file printed previously on a different printer?

•

Was the file recreated and resubmitted?

•

Have you checked to see if the destination queue is accepting 
files? Were the resources adequate?

•

Did this file or a similar file print on a previously installed 
version of the system software?

The following questions may be helpful to ask when trying to 
isolate a PostScript problem:

•

What printer driver was used to create the file?

•

What client/application was used to create the file?

•

Was the file recreated and resubmitted with a different driver? 
What was the result?

•

Is there a printed PostScript error page, and what errors were 
listed?

•

Is the queue faulted, or is it accepting jobs?

•

Did this file or a similar file print on a previously installed 
version of the system software?

•

Will the job print on any other PostScript printers?

•

Does the PostScript file distill properly using Acrobat Distiller?

The following questions may be helpful to ask when trying to 
isolate a TIFF problem: