Xerox 6140 用户手册
Troubleshooting
Phaser 6140 Color Laser Printer
User Guide
135
Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and see the
corresponding solution to correct the problem. You can also print a demo page to more precisely
determine the print-quality problem. For details, see
corresponding solution to correct the problem. You can also print a demo page to more precisely
determine the print-quality problem. For details, see
If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer
Support or your reseller.
Support or your reseller.
Note:
To enhance print quality, toner cartridges for many models of equipment have been
designed to cease functioning at a predetermined point.
Symptom
Cause
Solution
Faded printouts / multiple
colors faded.
colors faded.
The toner cartridges are not
Xerox toner cartridges.
Xerox toner cartridges.
Verify that the toner cartridges (CMYK)
meet specifications, and replace them if
necessary.
meet specifications, and replace them if
necessary.
The paper being used is outside
the recommended specification
range.
the recommended specification
range.
Replace the media with a recommend
size and type, and confirm that your
control panel / printer driver settings are
correct. For details, see
size and type, and confirm that your
control panel / printer driver settings are
correct. For details, see
The paper is damp.
Replace the paper.
The transfer belt unit is old or
damaged.
damaged.
Replace the transfer belt unit.
The high-voltage supply is
defective.
defective.
For assistance, see the Xerox Support
website:
website:
Only one color is faded.
Toner cartridge is empty or
damaged.
damaged.
Check the condition of the toner
cartridge and replace it if necessary.
cartridge and replace it if necessary.