Xerox 3116 用户手册

S

OLVING

 P

ROBLEMS

6.2

If the printer is not working properly, consult the following 
checklist. If the printer does not pass a step, follow the 
corresponding troubleshooting suggestions.

Check the power cord 
and the power switch. 

Check the power source by plugging into another 
outlet. 

Make sure that the  

 

LED is on. 

In the Ready mode, the  

 LED lights green. If the  

Press and hold the  

  

button to print a demo 
page.

• If a demo page does not print, check the paper 

supply in the input tray.

• If the paper jams in the printer, go to “Clearing Paper 

Check the demo page to 
see if it is printed 
correctly.

Print a short document 
from a software 
application to verify that 
the computer and printer 
are connected and are 
communicating correctly.

• If the page does not print, check the cable connection 

between the printer and the computer. 

• Check the print queue or print spooler to see if the 

printer has been paused.

• Check the software application to ensure you are 

using the proper printer driver and communication 
port. If the page is interrupted during printing, go to 
“Solving General Printing Problems” on page 6.3.

If completing the 
checklist does not 
resolve the printer 
problem, check the 
following troubleshooting 
sections.