Xerox 4500 ps eth 用户手册
Problem Determination
Xerox 4500 PS ETH, Inst. & Operator's Guide
Xerox 4500 PS ETH, Inst. & Operator's Guide
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19.4 Printer errors in front panel
The PCL printer may also display error messages. Try to correct the
problem by turning power off for a few seconds and then back on again. If
the error message is still displayed, use the following:
problem by turning power off for a few seconds and then back on again. If
the error message is still displayed, use the following:
Printer may indicate a physical printer intervention message
•
Check for pending printer intervention messages, such as paper jam,
out of paper, out of toner, and so on.
Printer indicates an error code
•
Error codes are printer specific, refer to the printer specific
documentation.
19.5 Problem reporting
If you have a problem which you are unable to solve, contact your point of
purchase for help. Have the following in formation available:
purchase for help. Have the following in formation available:
- Microcode version number (see the test page for the number)
- Printer type and model
- Product serial number (affixed to the base of the unit)
- Switch settings (i.e. cabling and selected printer type)
- Test page
- A short description of the error symptoms
- All error.log files (PSF/2 or PSF/AIX)
- Printer type and model
- Product serial number (affixed to the base of the unit)
- Switch settings (i.e. cabling and selected printer type)
- Test page
- A short description of the error symptoms
- All error.log files (PSF/2 or PSF/AIX)