Xerox 4520 用户手册

 

❖

 

This chapter lists some problems you might encounter while 

using your 4520/4520mp, and provides some possible 

solutions to these problems. This chapter will help you 

troubleshoot problems associated with:

•

Displayed control panel messages

•

Paper transportation

•

Printer operation

•

Deterioration of print quality

If you encounter a problem, locate the type of problem in this 

section and perform the suggested corrective actions. If you 

are unable to resolve the problem, contact your dealer or 

Xerox / Rank Xerox for service. 

Before calling for service, be sure you have thoroughly 

reviewed the troubleshooting section provided for your type 

of problem and have performed the suggested corrective 

actions.

When calling for service, be prepared to provide the 

following information:

•

The serial number of the printer. See 

 

.

•

Your name and your company’s name

•

A description of the problem, including the severity of the 

problem:

— Critical 

Printer is down and/or user has no production 

capability

– inability of a critical application (job) to run

– frequency of failure precludes production use

– critical integrity defect

WUG-CH07  Page 2  Black,Red,Cyan  Wednesday, January 25, 1995 3:45 PM