Lexmark CS410dtn 用户手册
Paper jam message remains after jam is cleared
Action
Yes
No
a
Do either of the following:
•
For touch
‑screen printer models, touch
or Done.
•
For non
‑touch‑screen printer models, select Next >
> Clear
the jam, press OK >
.
b
Follow the instructions on the printer display.
Does the paper jam message remain?
Contact
.
The problem is solved.
Solving home screen applications problems
An application error has occurred
Action
Yes
No
Step 1
Check the system log for relevant details.
a
Open a Web browser, and then type the printer IP address in the
address field.
address field.
If you do not know the IP address of the printer, then you can:
•
View the IP address on the printer home screen.
•
Print a network setup page or the menu settings pages, and then
locate the IP address in the TCP/IP section.
locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
periods, such as 123.123.123.123.
b
Click Settings > Apps > Apps Management > System tab > Log.
c
From the Filter menu, select an application status.
d
From the Application menu, select an application, and then click
Submit.
Submit.
Does an error message appear in the log?
Go to step 2.
Contact
.
Step 2
Resolve the error.
Is the application working now?
The problem is solved. Contact
.
Troubleshooting
171