Zebra Technologies Z6Mplus 用户手册

Communication Problems

13163L Rev. 3 5/20/2004

Z4Mplus/Z6Mplus User Guide

93

The printer does not respond to 
print requests. The DATA light 
does not flash.

Loose or improperly connected 
cable.

Make sure that the communication cable is 
connected properly.

The communication parameters 
are incorrect.

Check the printer driver or software 
communications settings.

Confirm that you are using the correct 
communication cable. See 

Via the front panel, check the protocol 
setting. It should be set to the default 

None

. See 

.

Ensure that the correct driver is being used.

Several labels print, then the 
printer skips, misplaces, misses, 
or distorts the image on the label 
after a label is sent to the printer.

The host is set to EPP parallel 
communications.

Change the settings on the computer host 
to standard parallel communications.

The serial communication 
settings are incorrect.

Standard RS-232 cables are appropriate for 
lengths under 50 ft. (15.2 m); RS-422 and 
RS-485 cables allow serial transmission up 
to 4000 ft.(1.2 km). Check cable length and 
shielding, and confirm the appropriate RS-
232, RS-422, or RS-485 setting is being 
used.

Check the printer driver or software 
communications settings.

A label format was sent to the 
printer but not recognized. The 
DATA light flashes but no 
printing occurs.

The prefix and delimiter 
characters set in the printer do 
not match the ones in the label 
format.

Verify the prefix and delimiter characters. 
See 

.

Incorrect data is being sent to 
the printer.

Check the communication settings on the 
computer. Ensure that they match the 
printer settings.