Lenovo 7065 用户手册
Chapter 5. Diagnostics
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems:
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems:
v
PC-Doctor for Windows (used when diagnosing problems while running the
Windows operating system)
Windows operating system)
v
PC-Doctor for Windows PE (used when your Windows operating system will
not start)
not start)
Notes:
1.
You can also download the latest version of the PC-Doctor for Windows and
PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/
support/.
PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/
support/.
2.
If you are unable to isolate and repair the problem yourself by running the
applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file
display. You will need to have all problem-related log files available when you
speak to a Lenovo technical support representative.
display. You will need to have all problem-related log files available when you
speak to a Lenovo technical support representative.
PC-Doctor for Windows
PC-Doctor for Windows is a diagnostic program that works through the Windows
operating system. The PC-Doctor for Windows diagnostic program enables you to
view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
operating system. The PC-Doctor for Windows diagnostic program enables you to
view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
To run PC-Doctor for Windows, open the Start menu from the Windows desktop,
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for
Windows
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for
Windows
. Follow the instructions on the screen. For additional information about
running the diagnostic program, refer to the PC-Doctor for Windows help system.
If you still suspect a problem after PC-Doctor for Windows runs successfully, run
PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the
computer problem.
PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the
computer problem.
PC Doctor for Windows also has problem determination aids that determine
software and usage problems.
software and usage problems.
PC-Doctor for Windows PE
The PC-Doctor for Windows PE diagnostic program is part of the Rescue and
Recovery
Recovery
®
workspace on each Lenovo computer. Use PC-Doctor for Windows PE,
if you are unable to start the Windows operating system or if PC-Doctor for
Windows has not been successful in isolating a possible problem.
Windows has not been successful in isolating a possible problem.
Running diagnostics from the Rescue and Recovery
workspace
workspace
You can run the PC-Doctor for Windows PE diagnostic program from the Rescue
and Recovery workspace. To run diagnostics from the Rescue and Recovery
workspace, use the following procedure:
and Recovery workspace. To run diagnostics from the Rescue and Recovery
workspace, use the following procedure:
© Lenovo 2005, 2008. Portions © IBM Corp. 2005.
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