DELL M1PTF 用户手册

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页码 70
53
Getting Help 
NOTE: You are responsible for paying 
shipping expenses. You are also 
responsible for insuring any product 
returned, and you assume the risk of loss 
during shipment to Dell. Collect On Delivery 
(C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the 
preceding requirements will be refused at 
Dell’s receiving dock and returned to you.
Before You Call
NOTE: Have your Express Service Code 
ready when you call. The code helps Dell’s 
automated‑support telephone system direct 
your call more efficiently. You may also be 
asked for your Service Tag.
Remember to fill out the following Diagnostic 
Checklist. If possible, turn on your computer 
before you call Dell for assistance and call from 
a telephone at or near the computer. You may be 
asked to type some commands at the keyboard, 
relay detailed information during operations, or 
try other troubleshooting steps possible only at 
the computer itself. Ensure that the computer 
documentation is available.