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页码 287
iMac (27-inch, Mid 2010) Symptom Charts — Mass Storage 
74
 2010-09-09
Hard Drive Noisy
Unlikely cause: LCD panel, logic board, power supply, speakers, camera, microphone
Quick Check
Symptoms
Quick Check
Hard Drive Noisy
•  Noise during start up
•  Noise during operation
•  Noise when drive is copying or 
saving data
1.  Boot from Install DVD. Use Disk Utility to verify 
S.M.A.R.T. status of hard drive.
2.  Use Disk Utility to repair disk.
3.  Determine if noise is comparable to another 
machine of the same model.
4.  Refer t
Deep Dive
Check
Result
Action
Code
1.  Boot from the Install DVD and 
run Disk Utility. Verify if user 
hard drive is available for Disk 
Utility to repair.
Yes
Go to step 2.
No
Go t
 symptom flow.
2.  Run Disk Utility ‘Repair Disk’ 
function and verify if it 
completes successfully.
Yes
Go to step 3.
No
Go to step 4.
3.  Restart the computer. Verify if 
the noise is still present.
Yes
Go to step 4.
No
Issue resolved. Return system 
to user.
4.  Remove glass and LCD panel, 
check that internal hard drive 
thermal sensor cable is present, 
is the correct type for the 
installed drive model, is well 
connected and retest (with an 
external display connected). 
Verify if the noise comes from 
the center fan.
Yes
Replace thermal sensor cable 
with correct part number (see 
Illustrated Views chapter to 
identify the part number, and 
Take Apart chapter for correct 
installation)
No
Go to step 5.
5.  Disconnect internal hard drive 
Sata cable and retest (with an 
external display connected). 
Verify if the noise is still present.
Yes
Noise issue still present, but 
does not appear to be caused 
by hard drive. Go t
 symptom 
flow.
No
Go to step 6.