The three keyboard indicators (‘Num Lock’, ‘Caps
Lock’ and ‘Scroll Lock’) will now begin to flash in
sequence. The speed of the sequence indicates the
level of the sharpness adjustment currently applied:
the slower the rate, the lower the level of sharpness
being applied.

3 While viewing the displayed screen image, use the following keys to adjust

the controls:
Sharpness: for fine adjustment, for coarse adjustment.

There are 255 sharpness levels (one coarse step jumps 10 levels).
To autoset sharpness: Press to make the module

calculate and apply an automatic compensation level - you can
use this as a starting point for your fine tuning.
Note: If the monitor goes blank and switches off (due to oversetting
the sharpness adjustment) press the Home key to restore.

Brightness: for adjustment. There are 255 brightness levels.

Sharpness
increase
(coarse)

Sharpness
decrease
(coarse)

Sharpness
increase
(fine)

Sharpness
decrease
(fine)

Brightness
increase

Brightness
decrease

Restore default
sharpness and
brightness
settings

Exit image
controls
and save
settings

If the image controls cannot provide a crisp image
If, after adjusting the image controls, one or more screen images remain
fuzzy or have coloured shadows you may need to use the Skew adjustment
feature. Please see

Remote user skew adjustment

for details (ServSwitch

CX Remote AS/R module only).

Remote user video compensation

Video compensation for each remote user is provided by their ServSwitch CX
Remote modules, not by the ServSwitch CX unit itself. Using the ServSwitch CX
Remote controls you can adjust the picture sharpness and brightness to improve
the remote picture quality.
Note: Accurate remote user compensation relies upon visual feedback from the
screen image. It is therefore vital to ensure that the video images being sent out
from the ServSwitch CX are as ‘true’ as possible. Ensure, using the local user
port, that the video images received from the servers are correctly compensated
BEFORE attempting to adjust the remote user(s).
Video compensation is best carried out when viewing high contrast images with
vertical edges, such as black lines on a white background. When doing so, if you
notice that the screen image is ‘fuzzy’ or ‘dark’ then the image controls may not
be able to solve this condition.
Note: If the high contrast images exhibit shadows with separate colours, then
there may be a skew problem which requires a different image adjustment
(provided only by ServSwitch CX Remote AS/R modules) - see the

Remote user

skew adjustment

section for details.

To display a suitable high contrast image
The best way to clearly view the effect of sharpness and brightness adjustments
is to display a high contrast image, with vertical
edges, on the screen.

• Open a word processor, type the capital letter

‘H’, or ‘M’ and increase the point size to 72
or higher. For best results, the background
should be white and the character should be
black.

• A BLACK shadow on the right of the

character indicates UNDER compensation.

• A WHITE shadow on the right of the

character indicates OVER compensation.

Note: The Word processor method is accurate and quick. However, for the very
finest video compensation, use the latest “skew” test pattern program which
shows both the skew pattern and a section of mixed size Hs (black on white and
white on black).

High contrast
black character
on white
background

Black or bright
white shadow
on the right
indicates
the need for
sharpness
adjustment

4 When no shadows are visible and the displayed images have crisp edges,

press

to exit configuration mode and permanently save all settings.

The new compensation settings will be stored, even when power is removed

or if a complete reset is initiated. These settings should not require further
changes unless the cabling arrangements are altered.